Frequently Asked Questions

Which vaccines do you require?

Annual or 3-year Rabies, depending on vet documentation
Distemper/Parvo booster yearly
Bordetella every 6 months

It is ideal to have those vaccinations updated prior to your pet’s stay with us.

We will give a flea prevention. There is an $3.00 charge for this. If you choose to give your pet his/her flea prevention in the presence of our team, this charge will not be added to your invoice.

If your veterinarian has recommended your dog NOT receive vaccinations, please bring or fax a letter from them stating such.

Should I bring my own food?

We recommend bringing your dog’s food from home, especially if they have dietary restrictions or require a special formula for health issues. Our house food is Purina Veterinary Diet (dry).  ALLERGY WARNING: his food contains Corn and Chicken. Canned EN is available for a fee, please inquire. Our food is prepared in a Doggie Galley and is equipped with a refrigerator. No raw meats, or Real bones will be given. Some treats may be considered as choking hazards. We will keep those with the pet’s belongings.

Should I bring bedding & bowls?

Each suite is furnished with everything your pet will need, including clean bowls each day and a raised Kuranda bed for comfort. However, if your pet has a favorite bed or blanket, you are welcome to bring it! Some items may be torn, ripped, or even shredded. Please do not bring anything that cannot be replaced.

Should I bring toys?

Of course! Since we have plenty of toys for he/she to enjoy during their stay, personal toys will remain in their suite if they are joining a play group with other dogs. Please label your toys with your pet’s name.

OK, so what should I NOT bring?

Each item that comes in with your pet is inventoried and labeled, but accidents can happen! We highly recommend leaving anything breakable, damageable, or irreplaceable at home.

How many potty breaks will my dog get?

Each lodging accommodation comes standard with four potty breaks throughout the day. We offer activities for all energy types, including extra potty breaks!

If I choose a suite with a porch, will my dog still get a potty break?

Our guests in the suites with a porch have the “luxury” to go outside to potty whenever he/she wants to.

My dog must be given medications, can you give that to him/her?

Our guests will be given their necessary medications as needed. Please bring the medication in the original labeled bottle(s). Advise our staff how to administer the medication(s). There is a $3.00 fee/day for medicating.

Boarding Deposits for Holiday Boarding

Due to the demand for boarding space over major holidays, The Lodge Luxury Boarding Retreat has the following policies:

• A $50.00 minimum charge applies to all pets boarded during holiday periods. Boarding deposit is due at the time the reservation is made, but no later than 14 days prior to your reservation.
• A $50.00 per pet advance deposit is required to hold your holiday reservations. Your deposit will be applied to your boarding charges.

Deposits are 100% refundable with a five-day cancellation notice.
No deposit will be refunded with less than a five-day notice.

Holidays included:

Spring Break Week Mar 13-23, 2020

Easter  April 9-16, 2020

Memorial Day May 22-29, 2020

Independence Day July 1-8, 2020

Labor Day Aug 29-Sept 9, 2020

Thanksgiving Nov 19- 25, 2020

Christmas & New Year’s  Dec 19- Jan 9, 2020